What is the process of a booking?
Our job is to completely unburden you so that you end up having a successful event.
- Look at our website and choose the equipment you like. Difficult to choose? Contact our team and we will help you find the right option.
- You will receive a proposal, does it not quite fit your needs then let us know and we will try to adjust to suit.
- We will make an agreement and invoice. Payment Terms are 50% of the Product Fee plus Booking Fees to confirm the product. The balance will be required 30 days before the event date. If your event is 30 days or less from the booking time then the full amount will be expected.
- We ensure all the Products are booked correctly and we organise the whole process until the event date.
How is the price determined?
Ultimately, every event is unique. Therefore, we are happy to discuss your requirements in advance and can make an appropriate tailor-made proposal.
- The desired duration of the Product
- Travel time and travel costs
- Any lighting and/or sound technology required
- Any waiting and preparation time
- Booking Fees
How can I cancel?
Do you want to cancel unexpectedly? Please contact us, we will then try to resolve it as best we can for both you and the entertainment you have booked. In consultation, we usually come to the best solution.
This is our standard cancellation policy:
The deposit is payable upon issue of contract and non-returnable unless the Supplier cancels the performance. The Promoter/Client agrees to pay 100% of the total fee agreed if the event is cancelled within 120 days of signing the contract.
How does payment take place?
After signing the contract, you will be sent an invoice with the payment details included - all to be made payable by bank transfer to our UK partner Jealous Entertainment Ltd.
What if last-minute if it turns out the product cannot be supplied?
We always have a backup option available. If the Product you have booked is unable to be supplied due to force majeure, we will do everything we can to make it happen. Because we have such a large network, we always succeed.
